HOW LONG DOES IT TAKE FOR YOU TO MAKE MY ORDER?
From the date of ordering, you should allow a minimum of 5 business days for your cookies and sweet treats to be baked from scratch (not including delivery). As all our dessert creations are made to order, our friendly team will be in touch to let you know expected timeframes.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE AFTER DISPATCH?
Depending on the size and specifications of your order, delivery times may vary and will be personally arranged with you upon placing your order. However, you can expect most orders to arrive within 1-2 business days after dispatch.
CAN I MAKE AN ORDER TO BE DELIVERED ON A SPECIFIC DATE?
Absolutely! We recommend touching base with our team at least 3-4 weeks in advance so we can do all the necessary preparations for your big event.
I CAN’T FIND EXACTLY WHAT I WANT ON YOUR WEBSITE. CAN YOU MAKE IT?
Of course – we would love to make your dream a reality! Our team specialises in personalised/ custom-made dessert treats, so we are eager to hear your plans and ideas. Just fill out the enquiries form on our website and let us know what you have in mind. Feel free to also attach any photos for inspiration.
WHAT INGREDIENTS ARE USED IN YOUR COOKIES?
The ingredients used will depend on whether your order involves fondant cookies, royal icing cookies or a combination of both. If you have dietary requirements, we encourage you to get in touch with our team so we can discuss your specific needs.
Cookie: Flour, baking powder, salt, unsalted butter, sugar, egg, vanilla extract.
Fondant: Sugar, corn syrup, water, palm oil, gum tragacanth (stabilizer), natural and artificial flavours, titanium dioxide (colouring), cellulose gum (thickener), glycerine (humectant), modified corn starch, potassium sorbate (preservative), acetic acid (preservative).
Royal Icing: Icing sugar, cream of tartar, egg, vanilla extract, gel food colouring.
ARE YOUR COOKIES CUSTOM MADE?
As specialist dessert curators, we like to have a close relationship with our customers and design personalised goodies that truly satisfy their desires. That’s why every one of our sugar cookies and bonbonnieres is custom made to order!
IS THERE A MINIMUM OR MAXIMUM ORDER?
You tell us what you need and we’ll make it happen! Our team is open to orders of all sizes, no matter if you are catering for a large-scale event or seeking a solitary gift for a friend.
DO YOU DELIVER INTERSTATE?
At this stage, we can only deliver within the Sydney/NSW metro area. Stay tuned to our website and social media to hear about delivery updates.
HOW DID THE SWEET BOX COME TO BE?
Our team have been crafting delicious desserts and custom sugar cookies for many years. When the time was right and our expertise had been perfected, we decided to launch The Sweet Box and share our love of cookies with the public. Head to our About Us page to learn more about our history.