Widget Image
It’s our goal to amplify and ripen your ideas so they can become a reality.
1300 052 073
info@thesweetbox.com.au
Sydney, Australia

FOLLOW US ON INSTAGRAM

We make sure that our sugar cookies don’t just look the part – their taste is exceptionally good too.
  • No products in the cart.
Title Image

CONTACT

We can’t wait to start working with you and develop a personalised dessert creation that will make jaws drop at your new event.

Get in touch

Don’t worry, we’re expert sweet gift curators, so if you don’t have any ideas, we can help you with inspiration! Get in touch with our friendly team today to start discussing options and receive a quote.

Please note that as we are generally busy baking delicious cookie creations or assembling beautiful gift hampers, we might not always be able to get to the phone. The best way to contact us is via our contact form, or our email. If you prefer to call us and we are unable to get to the phone, our receptionist will take a message and we will get back to you as soon as possible. We aim to respond to all enquiries within 2-3 business days.

Sydney Australia

Email: info@thesweetbox.com.au

Phone: 1300 052 073

    Upload image:

     

    Thank you! Please note that if you are purchasing this as a gift and sending it directly to the recipient, it will be sent anonymously.

    OKAY

    Express delivery via Australia Post (Available Australia wide)

    Attention: Due to a high volume of orders, we are now only accepting new orders for hampers only in the lead up to Christmas and after the New Year. New orders for cookies only will be available from 24th January 2022. Any orders made for cookies prior to then will be refunded.

    Please note that due to delays with Australia Post as a result of the Covid-19 pandemic, and also coming into the holiday period, we are currently unable to guarantee a specific delivery date with this option. Please contact us prior to placing your order if you have a strict deadline for an event and are using this option. Unfortunately, we will not be responsible for orders not arriving on time where this option has been selected if enough time has not been allowed based on delivery and processing times.

    You can use the link below for a guide on Australia Post delivery times which will be in addition to processing time (3-6 business days). Please note that this is an estimate only and may be affected by disruptions.

    https://auspost.com.au/service-updates/domestic-delivery-times

    OKAY

    Attention: Due to a high volume of orders, we are now only accepting new orders for hampers only in the lead up to Christmas and after the New Year. New orders for cookies only will be available from 24th January 2022. Any orders made for cookies prior to then will be refunded.

    Please note that this option is not available on Sundays, and delivery dates are based on availability. We are unable to guarantee delivery by a certain time, so should you need your order by a specific time, we suggest nominating the day before for your order to be delivered.

    OKAY

    Attention: Due to a high volume of orders, we are now only accepting new orders for hampers only in the lead up to Christmas and after the New Year. New orders for cookies only will be available from 24th January 2022. Any orders made for cookies prior to then will be refunded.

    Pick up is available from West Hoxton 2171. Please allow 3-6 days for us to process your order, or if you have a strict deadline, reach out prior to placing your order to see how soon we can make your order.

    Pick up address will be emailed to you approximately 2 days prior to your order being ready.

    OKAY

    Our cookies are made to order to ensure they are as fresh as possible, therefore please allow 3-6 days for us to process your order, plus delivery time.

    Delivery times will be based on what delivery option you select and is available to you based on your address upon checkout:

     

    Exact delivery date guarantee (Available for most Sydney Metropolitan suburbs only) 
    To check if this option is available for you, please add your item/s to cart and enter your delivery address upon checkout. If only the express option appears, then unfortunately this means that the exact delivery date guarantee option is not available for you. If this option is available to you, you will be able to select your preferred delivery date via the calendar. Please note that this option is not available on Sundays, and delivery dates are based on availability. We are unable to guarantee delivery by a certain time, so should you need your order by a specific time, we suggest nominating the day before for your order to be delivered.

     

    Express delivery via Australia Post (Available Australia wide)
    Please note that due to delays with Australia Post as a result of the Covid-19 pandemic, and also coming into the holiday period, we are currently unable to guarantee a specific delivery date with this option. Please contact us prior to placing your order if you have a strict deadline for an event and are using this option. Unfortunately, we will not be responsible for orders not arriving on time where this option has been selected if enough time has not been allowed based on delivery and processing times.

    You can use the link below for a guide on Australia Post delivery times which will be in addition to processing time (3-6 business days). Please note that this is an estimate only and may be affected by disruptions.

     

    https://auspost.com.au/service-updates/domestic-delivery-times