The Sweet Box is continually working on fresh, exciting ideas for gift hampers and custom cookies. We aren’t satisfied to produce ordinary, everyday cookies. We’d rather bake something delicious and personal that relates to your event and creates lasting memories. Our cookies are cut and embossed using custom-made cookie stencils, which we design and have made up by our local business partners. Then, in the expert hands of our resident cookie specialists, these make for picture-perfect cookies with crisp, clean embossing and a precise edge.
Our cookies are made to order to ensure they are as fresh as possible, therefore please allow 3-6 days for us to process your order, plus delivery time.
Delivery times will be based on what delivery option you select and is available to you based on your address upon checkout:
Exact delivery date guarantee (Available for most Sydney Metropolitan suburbs only)
To check if this option is available for you, please add your item/s to cart and enter your delivery address upon checkout. If only the express option appears, then unfortunately this means that the exact delivery date guarantee option is not available for you. If this option is available to you, you will be able to select your preferred delivery date via the calendar. Please note that this option is not available on Sundays, and delivery dates are based on availability. We are unable to guarantee delivery by a certain time, so should you need your order by a specific time, we suggest nominating the day before for your order to be delivered.
Express delivery via Australia Post (Available Australia wide)
Please note that due to delays with Australia Post as a result of the Covid-19 pandemic, and also coming into the holiday period, we are currently unable to guarantee a specific delivery date with this option. Please contact us prior to placing your order if you have a strict deadline for an event and are using this option. Unfortunately, we will not be responsible for orders not arriving on time where this option has been selected if enough time has not been allowed based on delivery and processing times.
You can use the link below for a guide on Australia Post delivery times which will be in addition to processing time (3-6 business days). Please note that this is an estimate only and may be affected by disruptions.